Within any Department in any Business mistakes, errors and issues arise, often resulting in significant impact including financial, brand damage and warranty claims. The only way to extract value from these mistakes is by implementing a Permanent Corrective Action (PCA); Root Cause Analysis is required to determine why the mistake / error occurred. Having witnessed many inadequacies in true RCA this training aims to bridge a knowledge gap and equip the attendees with the skills and comprehension to undertake effective RCA.
The course introduces RCA methods, including Fishbone Analysis, Reverse Fishbone Analysis and 5Ys. Examples covered are suitable for Engineering and non-Engineering professionals alike.
Root cause analysis (RCA) is the process of discovering the root causes of problems in order to identify appropriate solutions. RCA assumes that it is much more effective to systematically prevent and solve underlying issues rather than just treating ad-hoc symptoms and putting out fires.
The course is broken down into four 1-hour Webinar sessions, an overview follows:
Tunley Engineering will issue course notes to all Attendees prior to the training, questions during the Webinar training can be submitted through the live chat and or via email.
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