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TUNLEY ENGINEERING

An introduction to Managing Conflict in an Engineering Department

An Introduction to Managing conflict in an Engineering Department

Many Departments have conflicts both internal (within the Team) and external (with other Departments); drawing on significant conflict resolution and recovery experience this introductory course on Conflict resolution targets Engineering specific requirements.

OUR COURSE

WHAT THE COURSE COVERS

Over a program of four hours the course will discuss, review, and promote options for resolving and or reducing conflict within 3 key areas. Firstly we address the conflicts that are internal to the Engineering Department. Then we look at when conflict is between different departments, namely Sales and finally Manufacturing and Purchasing. 

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COURSE STRUCTURE

The course is broken down into four 1-hour Webinar sessions, an overview follows:

SESSION 1

  • Introduction to the course
  • Conflict overview
  • Effects of basic working culture phenomenon on relationships inside and outside to the Engineering Department
  • Review of Dysfunctional Engineering Department culture
  • Summary and Q&A

SESSION 2

  • Review of core sources of conflict internal to the Engineering Department
  • Effects of Engineering Department culture
  • Quality
  • On Time Delivery in full
  • Right First Time
  • Staff Retention
  • Wellness
  • Engagement
  • Development
  • Poor performance
    Poor working attitude
    Personal conflict
  • Poor Performance, Attitude and Personal Conflict
  • Summary and Q&A

SESSION 3

  • Review of core sources of conflict between the Engineering Department and Sales
  • Solutions to improve relationship with Sales
  • Using Data
  • Summary and Q&A

SESSION 3

  • Review of core sources of conflict between the Engineering Department and Manufacturing & Purchasing
  • Solutions to improve relationship with Manufacturing & Purchasing
  • Using Data
  • Summary and Q&A

Tunley Engineering will issue course notes to all Attendees prior to the training, questions during the Webinar training can be submitted through the live chat and or via email.

WHAT OUR CLIENTS SAY



I am currently on my first run of ladder in management in the manufacturing industry, I found the root cause analysis session a great tool to have learnt, the learning was delivered in a confident approach, and the content was well thought out and structured and no question was overlooked, not only did I get an insight into problem solving, but a lesson in how to deliver in a confident and professional approach without being too ambiguous.
James CollinsManufacturing Team Leader, Optima Systems
James Collins


Tunley Engineering has delivered a thorough review of our Engineering process and performance in a very short period of time with the key steps identified that we need to take in order to move our team to the next level. Our Engineering function is critical to ensuring we deliver what our customer needs, on time and to the highest standards – our work with Tunley Engineering is part of our continuous improvement strategy for this area of our business.
Louise HazelManaging Director, IPU Group Ltd
Louise Hazel


Tunley Engineering is a great way to sharpen any engineering team, whether they are part of a massive corporate structure or a smaller team. Their method of instruction strays far from the dry methods of old, in which you are simply spoken to and not engaged. With Tunley Engineering, the teaching process is much more interactive with lessons being structured more like workshops than university-style classrooms.
Jordan PulidoProject Engineer II, Ausco Inc
Jordan Pulido


We hired Tunley to help debug our engineering processes and to improve delivery time for our custom engineered systems. William Beer took the time to do a thorough survey of our existing engineering activities and was able to quickly understand the nature of our processes. He recommended changes that were easy to implement and which gave us immediate positive results.
Thomas MeeCEO, Mee Industries Inc.
Thomas Mee

Courses tailored to you

Our programs are tailored to your Company’s needs and company specific examples are available upon request.

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