An Introduction to Engineering Department Key Performance Indicators (KPIs)

KPIs are everywhere, in our cars (speedo, fuel gauge, temperature etc.), our wallets (bank balance) and so on

Course Overview

KPIs provide feedback on the current state or condition of a given metric. Engineering is taking something and making it better; Engineering Departments should operate with the same ethos. The only way to ensure improvements are happening is to know what it was and what it now is, this is where Engineering KPIs come into their own.

This course targets not just the performance of Engineers, but, more importantly the performance of the Engineering Process(s). The course is ideally suited to Senior Engineers and Engineering Managers who want to increase the value of their team.

What are Key Performance Indicators (KPIs)?

Quantifying measurements for Engineering firms

An engineering Key Performance Indicator (KPI) or metric is a clearly defined quantifiable measure that an engineering firm uses to gauge its success over time. With engineering being a very broad field, KPIs are employed in a variety of ways, ranging from company-wide analysis to project specific performance metrics.

Course Structure

The course is broken down into three 1-hour Webinar sessions, an overview follows:

Session 1

Introduction to the course

Brief overview of a Bespoke Engineering Process
Where is the process Value Adding (VA)
Where is the process Non Value Adding (NVA)
Where is the process Business Non Value Adding (BNVA)

Review and explanation of how VA, NVA and BNVA impact truly transformational KPIs

The 80:20 rule

On Time Delivery
Why OTD is not a singularly effective KPI
How should OTD be measured?

What are the differences between Process and Individual KPIs

Summary and Q&A

Session 2

Why Process KPIs are more important (in most circumstances) than individual KPIs

Engineering Quality metrics
Right first Time (RFT)
Review of Engineering Drawing KPIs
In process review
RFT for Internal and External Customers

How can quality KPIs be extracted from your Part Data Management System

How to set up Engineering Department KPIs

Summary and Q&A

Session 3

An introduction to Engineering Department monthly reports

Who is your audience?

What do they want to know?

Tracking month on month performance

Tailoring a report for your audience

An example Monthly Engineering report

Summary and Q&A

Tailored programs to your Company’s needs, with company specific examples, are available upon request.

NB: Tunley Engineering will issue course notes to all Attendees prior to the training, questions during the Webinar training can be submitted through the live chat and or via email.

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